help

• Damaged, Incorrect or Missing Items
• Once I place an order, when will my account be charged?
• When will I be charged for a pre-order item?

• Will you accept returns of product in any condition?
• How do I return my order for a refund?
• Who pays for my return?

• My tracking link says “Label Created” but hasn’t updated. What do I do?
• Lost Packages
• My tracking says my order was delivered, but I haven’t gotten it yet. Where is it?